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Course

ERP and CRM business information systems

Elective6 ECTSSemester 360 h teachingTaught in Croatian

Course description

The course description is available in Croatian only.

  • Uvod u predmet
  • Značaj i uloga ERP sustava
  • Organizacijska struktura poduzeća
  • Razlozi uvođenja ERP sustava
  • Uloga ERP sustava u povezivanju poslovnih procesa
  • Upravljanje procesima u ERP sustavima
  • Arhitektura ERP sustava
  • Vođenje projekta implementacije CRM sustava
  • Nema predavanja

When and where

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Learning outcomes

  1. ability to standardise the ERP and CRM systems
  2. Present organizational structure of the company
  3. ability to present the implementation on trade companies
  4. ability to formulate/to design the architecture of ERP systems
  5. ability to develop a methodology of the ERP and CRM systems implementation
  6. ability to organize company
  7. lead a project of implementation ERP/CRM
  8. ability to formulate/to design a project structure different in regard with other information projects
  9. ability to standardise the change management

Reading list

Required reading

  • Materijali sa predavanja, prezentacije
    Spremić, M.: Digitalna transformacija poslovanja, Ekonomski fakultet Sveučilišta u Zagrebu, 2017.
    Spremić, M.: Sigurnost i revizija informacijskih sustava u okruženju digitalne ekonomije, Ekonomski fakultet Sveučilišta u Zagrebu, 2017.

Course coordinators 1

Teaching staff 2

Exam dates

Exam dates for this academic year are not published yet. Last year's dates:

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