Management Soft Skills

• Pregled kolegija, način rada, dosadašnja iskustva, upoznavanje
• Osnove managementa
• Emocionalna inteligencija
• Osobne, komunikcijske i timske vještine
• Interpersonalne vještine
• Komunikacijske vještine
• Upravljanje vremenom
• Prezentiranje
• Vještina postavljanje pitanja
• Precision questioning metodologija
• Pregovaranje
• Sollution
• Selling – The 9
• Block
• Model metodologija

1. ability to classify the basic functions and tasks related to management
2. ability to estimate the importance of personal, communication and group managerial skills
3. ability to control one's own emotional intelligence
4. ability to control efficiently one's own time
5. ability to create and give an efficient presentation
6. ability to create quality questions in order to get prompt information

Required reading

• Bahtijarević-Šiber, Sikavica, Pološki Vokić, Suvremeni menadžment – vještine, sustavi, izazovi, Školska knjiga, Zagreb, 2008

Further reading

• Certo, Certo, Moderni menadžment – 10. Izdanje, MATE d.o.o., Zagreb, 2008.
  Peter Drucker, Najvažnije o menadžmentu, M.E.P. CONSULT d.o.o., Zagreb, 2005.
  Stephen Covey, The Seven Habits of Highly Effective People, Simon & Schuster, 1989.
  Daniel Goleman, Emocionalna inteligencija, Mozaik knjiga, 1997.
  Jerry Weissman, Prezentacijom do uspjeha, MATE d.o.o., Zagreb, 2006.
  Keith M. Eades, The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell, McGraw-Hill, 2004.
  Dennis Matthies, Precision Questioning Technique, http://www.vervago.com/resources.html (PQ & PA Skill Sharpener)