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Course

Behavioral management

Compulsory6 ECTSSemester 360 h teachingTaught in Croatian

Course description

The course description is available in Croatian only.

  • Uvod u bihevioralno upravljanje i organizacijsko ponašanje
  • Organizacijska kultura, grupna dinamika i ponašanje zaposlenika
  • Emocionalna inteligencija, samoregulacija i psihološka sigurnost u poslovnom okruženju
  • Kritičko razmišljanje, kognitivne pristranosti i pogreške u poslovnom odlučivanju
  • Interni i eksterni lokus kontrole te njihov utjecaj na ostvarivanje ciljeva pojedinaca, timova i organizacija
  • Aktivno slušanje i vođenje razgovora u poslovnom okruženju
  • Coaching pristup, razvojni razgovori i umijeće postavljanja učinkovitih pitanja
  • Feedback, feedforward i poslovno pregovaranje SMART ciljevi
  • Lean
  • Thinking i razvoj kulture kontinuiranog unapređenja
  • Primjena generativne umjetne inteligencije u planiranju, organizaciji rada i poslovnom odlučivanju nema nastave nema nastave nema nastave nema nastave nema nastave

When and where

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Learning outcomes

  1. Analyze the fundamental concepts of behavioral management and organizational behavior, and evaluate their impact on the business environment.
  2. Assess the influence of psychological factors, critical thinking, and cognitive biases on employee behavior and business decision-making.
  3. Apply communication, coaching, and development skills in working with employees and teams.
  4. Integrate negotiation, feedback, and feedforward techniques into business situations and people management processes.
  5. Design approaches for achieving organizational and team goals through the application of personal responsibility, internal and external locus of control, SMART goals, and Lean Thinking principles.
  6. Integrate generative artificial intelligence into planning, work organization, and business decision-making processes.

Reading list

Required reading

  • Nataša Uzelac: PPT predavanja na web stranicama kolegija
    Robbins, S. P., Judge, T. A.: Organizational Behavior, Pearson Education, 2019.
    Stanier, M. B.: The Coaching Habit: Say Less, Ask More ; Change the Way You Lead Forever, Box of Crayons Press, 2016.
    Cialdini, R. B.: Influence, New and Expanded: The Psychology of Persuasion, Harper Business, 2021.

Further reading

  • Sullivan, M., Littman, J.: Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry, Stenhouse Publishers, 2019.

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