Communication Strategies for Engineers

• Uvod u komunikacijske strategije za inženjere
• Komunikacija i komunikacijski proces
• Interpersonalna komunikacija
• Neverbalna komunikacija
• Verbalna komunikacija
• Vještine slušanja
• 1. kolokvij
• Utjecaj rodnih stavova na rad s osobama istog ili suprotnog roda
• Interkulturna komunikacija ? uspješnija komunikacija s pripadnicima različitih kultura
• Negativni i pozitivni aspekti sukoba
• Konstruktivna i destruktivna interakcija i komunikacija
• 2. kolokvij
• Javni nastup i prezentacija
• Komunikacija u maloj grupi i timu
• Komunikacija u organizaciji
• 3. kolokvij: Timski rad i prezentacija

1. ability to formulate the basics of successful communication and to classify the techniques and skills needed for successful communication in different contexts, with individuals, in groups and in front of the audience
2. ability to device clear expressing and active listening, to provide respectful feedback (including reasoned discussion of professional topics with the client and associates and responding to inquiries in an argumentative manner)
3. ability to compile preparatory materials and present various business plans and issues, including applications, projects, products and services
4. ability to identify the basic rules of business communication and communication and professional ethical principles (including: identify the hierarchy of relationships in the organization; adapt to changes and new circumstances in cooperation, organization and team)
5. ability to organize team work and cooperate with their members
6. ability to develop values such as mutual responsibility, the rights to inclusion and to being accepted, freedom of expression, tolerance of difference

Required reading

• Popčević, Ida; Slamić Tarade, Sara. Komunikacijske strategije za inženjere, Tehničko veleučilište u Zagrebu, Zagreb, 2021.
  Lucas, Stephen E. The art of public speaking, McGraw-Hill, New York, 2010. (Lucas, Stephen E. Umijeće javnog govora, MATE d.o.o., Zagreb, 2015.)
  Holliday, Adrian; Hyde, Martin; Kullman, John. Intercultural communication: an advanced resource book for students, Fourth edition, Taylor & Francis, 2021.
  Fujishin, Randy. Natural bridges in interpersonal communication, Routledge, London, New York, Taylor & Francis, 2019.
  Jandrić, Petar. Komunikacijske vještine. Zagreb: Tehničko veleučilište u Zagrebu, 2012. https://nastava.tvz.hr/komunikacijske-vjestine/

Further reading

• Stevenson, Susan; Whitmore, Steve. Strategies for Engineering Communication, John Wiley & Sons, Inc., New York, 2002.
  Robinson, Renee, PhD. Communicating with Technology: A guide for professional Digital Interactions, Bookboon The eBook company, bookboon.com, 2014.
  Stewart, John (Ed.). Bridges not walls: a book about interpersonal communication. McGraw-Hill, 11th ed. 2011.
  Pearson, Judy Cornelia; Spitzberg, Brian H. Interpersonal communication: concepts, components and contexts, Wm. C. Brown Publishers, Dubuque, 1990.
  Bolton, Robert. People skills, Touchstone, New York, 1986.