izvorni znanstveni rad
Rapidity of business change in business systems is driving a need for agility to respond more effectively to change. Business needs and technology needs can be related directly to one another to categorize agility impact points. Business system that aspires to respond in real time must have the ability to be agile when needed. Business process management (BPM) addresses how business systems can identify, model, develop, deploy, and manage their business processes, including processes that involve information technology (IT) systems and human interaction. Chief information officer (CIO) anticipates significant change entailing delivery of products, services and capabilities that support business strategies. Opportunities exist for CIO to lead IT unit to make a difference with distinctive solutions that use information and technologies in new ways. In this paper the role of CIO in seizing these opportunities by going to distinctive solutions that redefine IT's contribution to the business are investigated. As a result, the new approach and model within BPM discipline for reaching agility are proposed.
agility ; business change ; business process management ; chief information officer
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