Hospital websites as a road to transparency: Case study of transition countries

The main goal of the paper is to detect to what extent hospitals in selected transition countries currently use Web pages in order to increase its transparency and communications with the public. Three countries were selected for investigation: Bosnia and Herzegovina, Croatia, and Slovenia. Therefore, the aim of the paper is to examine to what extent events specific country factors influence usage of Web pages among hospitals, since we explore candidate EU member, recent EU member country and established EU member country. Exploratory research was conducted on the sample of 300 hospitals from 3 transition countries. In order to take into account the specific information that hospitals communicate with the public, research instrument already developed for the similar research was used.