izvorni znanstveni rad
With the development of technology and digital systems, everyday life is undergoing significant changes. As one of the most significant technological advances of today, dating back to the mid-20th century, artificial intelligence (AI) is now used in various industries, especially in healthcare. Digitalization enables faster and more efficient access to information, and the advancement of artificial intelligence brings new opportunities for improving healthcare services. This paper deals with the application of artificial intelligence, especially ChatGPT, in the healthcare sector through the e-Doctor web application. The theoretical part provides insight into the basic concepts of artificial intelligence, its history, types and applications with an emphasis on the healthcare sector. The paper presents diagrams to illustrate the structure of the system, which includes business processes, data models and user activities. The practical part of the paper focuses on the development of a prototype of the e-Doctor web application that uses ChatGPT. ChatGPT is a virtual assistant that every user of the system can contact when they have certain questions. The aim of this paper is to demonstrate the integration of ChatGPT with the e-Citizens portal through the development of a prototype of the e-Doctor web application. The e-Doctor web application provides an insight into how artificial intelligence can improve access to health information and facilitate communication. Thus, the application provides functionalities such as reviewing medical data, asking questions to a virtual assistant, and generating personalized diet plans. The main goal of the application is to reduce the administrative burden on healthcare workers and improve the quality of healthcare services. The outcome of the research is a functional prototype of the e-Doctor web application for improving access to health information.
artificial intelligence; ChatGPT; healthcare; virtual assistant; web application; implementation; PHP; MySQL
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