Quality Management Through Process Management in Construction

Each participant in a construction project manages a great number of processes, which are very much interdependent and always appears in three roles: as a supplier, a contractor and as a user. Thus, successful realization of construction project requires very developed organizational structure, determination of managerial and executive processes and the way of their realization, control and determination of efficiency. The quality management system simulates the development process approach - indentification of processes in construction, their analysis, measurement and continuous improvement. For each quality control process in civil engineering it is necessary to define control parameters to be measured, objectives and standards, necessary instruments, data to be noted, find out criteria and determine responsibility for each individual decision.