Quality Management in the Automotive Industry

This paper addresses quality management in the automotive industry as a key factor in ensuring vehicle safety, reliability and competitiveness. Special emphasis is placed on an integrated approach to quality that encompasses quality control, quality assurance and continuous quality improvement throughout all stages of the production process, from material procurement to final vehicle inspection. The paper analyses modern quality management methods, with particular focus on the application of the 5S and Six Sigma methodologies, which enable error reduction, process optimisation and increased productivity. In addition, the role of international standards, such as ISO 9001, ISO 26262 and IATF 16949, in establishing an effective quality management system in the automotive industry is presented. In conclusion, it is emphasised that the combination of a methodological approach, standardised processes and continuous improvement forms the foundation for long-term sustainability and customer satisfaction in the automotive sector.