Integrated system for managing the maintenance of Hospital equipment

Maintenance of medical equipment in Croatian hospitals is hindered by poor integration of existing solutions and their focus on service providers, while hospitals are largely limited to reporting malfunctions. Systems such as CloudFSM, WorkTrek, and Fiix offer broad functionalities but are not tailored to the specific needs of the healthcare sector, where close collaboration and transparent process tracking are essential. This paper presents a new integrated system that connects hospitals and service providers on a single platform. It digitalises the entire lifecycle of a work order, from request creation to task execution and electronically signed reports, while eliminating duplicate records and reducing paperwork. The system also provides analytical dashboards that enable monitoring of costs, task duration, and failure frequency. One of the main contributions is a machine learning module that generates preventive inspection proposals based on historical orders, thus introducing a proactive maintenance model and increasing equipment reliability.