Information Management in Quality Assurance System at Higher Education Institutions in Croatia

Quality assurance at higher education institutions includes a series of complex activities and a continuous process of assessing the quality of their work and the achieved results in compliance with the regulations and accepted Standards and guidelines for quality assurance in the European Higher Education Area (ESG - European Standards and Guidelines). In order to assure quality, higher education institutions have to provide efficient information management, i.e. gathering, analysis, usage and exchange of all relevant pieces of information with internal and external system stakeholders. Efficient info rmation management is imposed thus as an important factor in establishing as well as in continuous improvement of the quality assurance system. The paper will analyse the importance and the role of information management at higher education institutions in Croatia according to ESG standards.