izvorni znanstveni rad
Digital transformation has proven itself to be of utmost importance for citizens’ participation in political activities and their need for a timely and quick provision of services. Despite the recent coronavirus pandemic, we are all witnessing the true power of the European Commission's digital governance policies and actions. Changes that have occurred in a timely manner are clearly driving development and implementation of new set of citizen digital services. They represent a logical step towards digital society, considering the always- developing information and communication technology and society threats and opportunities. The aim of the paper is to present public e-services that emerged during the COVID-19 pandemics in Croatia to show efficiency of modern e-Government solutions, and to introduce some fundamental aspects of complex digital services architecture needed to level up entire digital public sector.
COVID-19 pandemic ; digital governance ; complex digital services architecture ; e-Government ; e-Citizen
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